Frequently Asked Questions
Everything you need to know about The KDCC membership, our Discord community, Group coaching calls, and getting started.
About The KDCC
What is the Kan Do Creators Community (KDCC)?
KDCC is a YouTube creator education platform and community founded by Andrew Kan and Ike Do. We help creators grow their channels through coaching calls, SEO reviews, thumbnail feedback, and a supportive Discord community of 2,500+ creators.
Whether you're working toward your first 1,000 subscribers or scaling to 100K+, KDCC provides the strategy, feedback, and accountability you need to grow on YouTube.
Who founded The KDCC?
KDCC was co-founded by Andrew Kan and Ike Do.
Andrew is a YouTube strategist who grew TubeBuddy's channel from 6,000 to over 530,000 subscribers, earning multiple Play Buttons along the way. He's spoken at VidCon and worked with brands like Adobe Express, OpusClip, and Salesforce.
Ike Do is a community builder who's helped create one of the largest creator communities online.
What is the KANDO Method?
The KANDO Method is our proprietary framework for YouTube growth. It stands for:
- K — Knowledge
- A — Audience
- N — News
- D — Data
- O — Optimization
Each element helps creators build sustainable channels without burnout. Learn more on our KANDO Method page.
Membership & Pricing
What membership tiers do you offer?
We offer three tiers:
- Beginner (Free) Access to our public Discord, monthly Q&A post, newsletter subscription, and Channel Setup Guide
- Knowledge ($19.99/month) Everything in Beginner plus member-only Discord channels, monthly group coaching calls, SEO reviews, template vault, and coaching replay library
- Authority ($49.99/month) Everything in Knowledge plus bi-weekly coaching calls (3 total per month), priority feedback, quarterly workshops, and immediate tool access
Is there a free option?
Yes! Our Beginner tier is completely free and includes Discord access, our newsletter, and the Channel Setup Guide. Many creators start here before upgrading.
Do you offer annual pricing?
Yes. Annual plans save you 17% (equivalent to 2 months free). You can select annual billing when you join any paid tier.
How does "2 months free" actually work?
When you choose the yearly plan, you pay for 10 months instead of 12.
This automatically applies during checkout and gives you two months of access at no additional cost.
Can I switch between tiers?
Yes. You can upgrade or downgrade your membership at any time from your account settings. Changes take effect at your next billing cycle.
What payment methods do you accept?
We accept all major credit cards through our secure payment processor. Some regions may have additional payment options available at checkout.
Billing & Cancellation
Can I cancel anytime?
Yes. You can cancel your monthly or yearly membership at any time. Your access stays active until the end of your current billing period, with no penalties or hidden fees.
How do I cancel my membership?
Log into your account at kdcc.social/supporters, click on your profile icon, and go to Settings. Select Memberships to manage or cancel your subscription. You'll retain access until your current billing period ends.
Do you offer refunds?
Yes. If KDCC isn't the right fit within your first 30 days, contact us and we'll process a full refund.
After the 30-day window, payments are non-refundable, but you can cancel anytime to stop future charges.
What happens to my access if I cancel?
You keep full access to all membership benefits until your current billing period ends. After that, you'll be moved to the free Beginner tier and retain access to the public Discord and newsletter.
Will my price change if I cancel and rejoin later?
Membership pricing may change over time. If you cancel and rejoin later, you'll pay the current rate at that time.
YouTube Help Discord Community
How do I access the Discord after joining?
After signing up for any membership tier (including free), you'll receive a Discord invite link via email. You can also find the invite in your membership dashboard.
Click the link to join our server and start connecting with creators. Join the KDCC Discord
What channels are available in the Discord?
Free channels (all members):
- #introductions
- #wins-and-celebrations
- #general-chat
- #content-ideas
- #thumbnail-feedback (public)
Member-only channels (Knowledge & Authority):
- #member-chat
- #coaching-help
- #seo-reviews
- #priority-feedback (Authority only)
How active is the Discord community?
Very active! We have 2,500+ members with daily conversations across channels. You'll find creators sharing wins, asking questions, and supporting each other every day.
Will I get feedback on my content?
We've built KDCC with feedback as a core focus. Our #thumbnail-feedback and #coaching-help channels are actively monitored by both the team and engaged community members.
Most feedback requests see responses within 24 hours, though this depends on the time of day and what you're asking for. The more specific your question, the better feedback you'll receive.
What are the community rules?
We follow a "support over ego" philosophy. Be helpful, be kind, give constructive feedback. No self-promotion spam, no negativity, no gatekeeping.
Full community guidelines are pinned in the Discord when you join.
YouTube Group Coaching Calls
How often are coaching calls?
- Knowledge tier: Monthly group coaching calls (60 minutes)
- Authority tier: Bi-weekly coaching calls (90 minutes), plus the monthly call, that's 3 total calls per month
What time are the calls?
All calls are scheduled in Pacific Time (PT). We post the schedule in the member area, then share it in Discord and via email. We skip major holidays.
What if I can't attend a live call?
Replays are always available. All coaching calls are recorded and posted to the member area within 24-48 hours.
We also include notes and takeaways so you can apply what you need even if you can't watch the full replay.
What happens during a coaching call?
Typical calls include:
- YouTube growth training on a specific topic
- Live channel reviews and feedback
- Q&A where members can ask questions
- Strategy discussions and insights on YouTube updates
Can I get my channel reviewed on a call?
Yes! We host dedicated channel review calls where members can get feedback. Before each review call, we post in the member area asking for submissions. We review as many as time allows, with Authority members getting priority placement.
KDCC Tools & Perks
When do I get access to partner tools?
After 45 days of active membership, you'll unlock access to select paid tools and partner perks.
Authority members get access within 1-2 business days as we coordinate with our partners.
What tools are included?
Partner tool access varies and is updated regularly. Current offerings are shared in the member Discord. These are tools we actually use and have negotiated special access for members.
How does the free merch work?
- Knowledge members: Free KDCC merch shipped after 90 days of continuous membership
- Authority members: Welcome package shipped within your first 30 days
What's in the KDCC Growth Template Vault?
Google Sheets and templates for:
- Content planning and calendar
- Analytics tracking
- Niche research
- Title and thumbnail testing logs
- SEO optimization checklists
Getting Started
I'm brand new to YouTube. Is The KDCC right for me?
Absolutely. Many of our members are just starting out. The Beginner tier is free, and our resources are designed to help creators at every level.
You'll find clear steps and practical guidance, not overwhelming advanced tactics.
I already have a successful channel. Will I still benefit?
Yes. We have members with 100K+ subscribers who come for the community, accountability, and fresh perspectives. The Authority tier's workshops cover advanced topics like monetization strategy and audience retention.
How do I get the most out of my membership?
Here's what we recommend:
- Join the Discord and introduce yourself
- Post your content for feedback regularly
- Attend coaching calls (or watch replays)
- Use the template vault for planning
- Engage with other creators and give feedback to build connections
What's the difference between this and YouTube channel memberships?
KDCC is the full membership experience. You get coaching call replays, deeper feedback, structured support, extra tools, and access to our private creator community.
YouTube Memberships (on Andrew's channel) are optional support that unlock livestream emojis and light perks.
Everything designed to help you grow lives inside KDCC.
Technical & Account Issues
I didn't receive my Discord invite. What do I do?
Check your spam folder first. If it's not there, log into your KDCC account and look for the invite link in your dashboard.
Still having trouble? Contact us and we'll get you sorted.
How do I update my payment method?
Log into your account at kdcc.social/supporters, click on your profile icon, and go to Settings. From there, select Payment Methods to update your card on file.
I'm having trouble accessing member content. Who do I contact?
Head to our Contact page with details about the issue. We typically respond within 24-48 hours.
Can I use my membership on multiple devices?
Yes. Your KDCC account works across all devices. Log in on desktop, mobile, or tablet.
I have a suggestion or feedback for The KDCC. Where do I send it?
We love hearing from the community! Drop suggestions in the #feedback channel in Discord, or visit our Contact page.
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